Privacy Policy

This website is operated by System Engineering, based in Pristina, Kosovo. For any privacy question you can contact us at info@sys-engineering.com.

We collect only the information you choose to submit through our inquiry form: your name, company name, business email, service of interest, meeting preference and the project details you provide.

Submitted information is used to respond to your inquiry, arrange follow-up conversations and evaluate the requirements of a potential engagement. We do not sell or rent personal information to third parties.

When you submit the form, your inquiry is delivered to our team by email and an automatic confirmation is sent to the address you provide. A transactional email service processes these messages on our behalf solely to deliver them.

We process inquiry information because you asked us to contact you and because we have a legitimate interest in responding to business inquiries and preparing proposals.

Our email delivery provider may process messages on servers outside Kosovo. Where this happens, information is transferred only as needed to deliver your message.

Inquiry information is retained only as long as necessary for business correspondence and record-keeping obligations, after which it is deleted.

Information is handled with least-privilege access, encryption in transit and controlled internal handling.

This website does not use advertising cookies or third-party tracking for profiling purposes. Any operational analytics are limited to aggregate performance and availability measurement.

You may request access to, correction of, or deletion of information you have submitted, and you may object to its processing. Depending on where you are located, you may also have the right to lodge a complaint with your data protection authority.

Privacy requests can be sent to info@sys-engineering.com. We aim to respond within a reasonable time.